Challenge
Our client, a regional non-profit operating across Benin, Cameroon, Ghana, Nigeria and Togo, confronted a critical problem: gender-based violence (GBV) information was scattered, incomplete, and largely anecdotal. Existing global repositories offered only high-level statistics, leaving serious gaps in understanding at country and community level. Programme design, advocacy, and policy dialogue were slowed by the absence of reliable data on victim demographics, perpetrator profiles, legal proceedings, and the growing category of technology-facilitated abuse.
Approach
Infoprations was engaged to create an end-to-end Data-as-a-Service solution capable of consolidating both traditional and emerging GBV evidence. The team built a multi-source intake pipeline drawing on newspapers ranked for reach, peer-reviewed studies retrieved from Google Scholar and PubMed, national constitutions and GBV acts, as well as keyword-driven harvesting of Facebook, X/Twitter, Instagram, TikTok and LinkedIn discussions. Each item was assessed against a quality rubric to ensure accuracy and contextual richness. A relational database was architected with pre-attentive indicators, such as country, location, and demographics, for rapid filtering, and attentive indicators, such as incident description, legal outcomes, cultural context, and evidence-based interventions, for deep analysis.
Solution Delivery
The curated dataset was migrated to a MySQL environment and paired with an AI-enabled WhatsApp chatbot built on Twilio/Meta’s Cloud API. Natural-language querying allows users to ask questions like “What laws address cyber-harassment?” or “Which regions show the highest rates of intimate partner violence?” Cross-domain linkages mean a single question can surface newspaper accounts, relevant legislation, associated policy measures, and social sentiment in one response. Sentiment and psychological-reactance scoring from social media posts adds a layer of cultural intelligence, highlighting shifts in public attitudes and advocacy traction.
Impact
The new platform transformed how GBV information is accessed and used. Analysts reduced data collation time from days to seconds; programme teams gained visibility into over ten thousand coded incidents spanning both traditional and technology-facilitated violence; legislators can now align reported cases with statutory penalties; and survivors and community workers receive verified guidance instantly through the chatbot. Beyond operational gains, the system positioned our client as a credible data authority in the region, attracting new partnerships, informing legislative hearings, and enabling more targeted interventions. By converting fragmented reports into an integrated intelligence engine, Infoprations’ Data-as-a-Service shifted GBV response from reactive to evidence-led action.
Action
The fight against gender-based violence and other social issues demand collective intelligence. NGOs, civil society organizations, donor agencies, and other development partners are invited to join this data-driven movement, leveraging Infoprations’ Data-as-a-Service to enrich programme design, strengthen policy dialogue, and provide survivors/beneficiaries with timely, informed support. We believe that by pooling resources and sharing insights, the development community can transform raw data into decisive action, advancing protection, justice, and dignity across communities.
Leave a Reply